General Terms and Conditions
1. Ticket / Tour Package is strictly NON-REFUNDABLE/NON-REROUTEABLE/NON TRANSFERRABLE. No Show on booked dates will render services forfeited. No refund will be extended for any unused services
2. Minor passengers below 18 years old must be accompanied with parents, either mother or father at the airport. Otherwise, guardian must secure clearance from DSWD.
3. Passengers must check the airline website (Under manage booking section) or travel agency for any flight changes before your flight. DOJOIN TRAVEL AND TOURSis not liable for missed airport transfers or Tours Due to Flight Delays or any Flight Changes.
4. Passenger guarantees that the names in the above booking are correct and same spelling with the passports/valid I.D.
5. In case of Force Majeure (Eg. Emergencies, Accident, Storm, Rally, Typhoon, Etc.) Which are beyond our control, DOJOIN TRAVEL AND TOURSwill not be held liable to any surcharges/penalties imposed by the hotel/ resort/local operators.
6. If Flight has been cancelled by the Airline, Airfare may be refundable and rebookable subject to airline policies while Land Arrangement is rebookable & refundable by Travel Credit Only.
INSURANCE: Tour packages does not include Travel Insurance and we highly recommend that you purchase full coverage prior to your travel. Should you fail to secure travel insurance, then you accept full responsibility and indemnify DOJOIN TRAVEL AND TOURSfor all damages / costs that may arise.
TOUR / LAND ARRANGEMENT
JOINED TOURS / TRANSFERS: Driver / Tour Guide can only wait for you for 10 minutes. Guests should be in the lobby on time for the tour/ departure airport transfer pick up. We will not be held liable if you fail to catch the seat in coach arrangement resulting to an unnecessary incident.
PERSONAL BELONGINGS: Passengers are responsible for the safety of their own belongings. We accept no responsibility for loss or damage of a personal belongings during the trip.
CONDITIONS: DOJOIN TRAVEL AND TOURS reserves the right to cancel or re-schedule a tour if group numbers are insufficient to confirm a group departure. We also reserve the right to alter tours and itineraries due to weather or road conditions. All programs can be changed or cancelled at any moment during the tour to assure the safety of all passengers.
HOTEL POLICY
Hotel Standard Check in time is at 1400h and standard check out time is 1200h.
Early Check in is subject to room availability. Late checkouts will automatic charge one (1) night.
All room categories (bed configuration) are subject to availability upon check-in
CONFIRMATION OF ACCEPTANCE
By Booking with DOJOIN TRAVEL AND TOURS, you are acknowledging that you have read our terms and conditions and that you agree to be bound by them.
